FAQ

Any Questions?

Who is AMICO for?

AMICO was created to guide and help everyone who wants to know more about separating from a partner, whether it is for themselves or for a friend or relative.

 

It is particularly helpful if you are looking for a lawyer, therapist or financial expert.

How much does it cost to use AMICO?

It is completely free to use AMICO and in fact it can save you money and time.

How are AMICO professionals approved?

Our team ensures that all professionals we include on AMICO are members of their relevant professional organisation. They are all approved by Laura Rosefield.

How do I pick from my matches?

Read through all the extensive information that we provide on your matches. We have researched each lawyer on your behalf and our matching questionnaire has already done the hard work for you. Now all you have to do is to see which one you prefer and get in touch with them through AMICO.

 

There is nothing to stop you from contacting more than one of your matches.

 

We hope that in this way you will find a professional with whom you will feel comfortable.

Why do I need a questionnaire?

Different professionals will have different areas of expertise, approaches, personalities and styles of communication. By filling in our questionnaire we are able to match you with a professional who will be the best fit for you. Our professionals have all also completed their own questionnaire.

 

Our AMICO questionnaire was created for us by a forensic psychologist so we could best determine personality traits critical to successful matching.

 

We are confident that by using our matching service you will feel well looked after when dealing with your professional.

How will I communicate with my professional?

After you have created your account you will receive your matches on the AMICO website and can send a message to your chosen professional via the site.

Can I go back and read the professional's previous messages?

Yes. You can always login to your account and read all the professional’s messages to you. This may help you in reflecting and remembering some of the guidance and input that you have received.

How long can I use AMICO?

There is no time limit. It is a free service that is always available.

How is my information, privacy and security protected?

At AMICO, safeguarding the confidentiality and security of your data is our paramount priority. Our robust 2048-bit encryption is employed to both store and transmit data online, guaranteeing the utmost protection. Your most personal information remains shielded within your secure, password-protected account.

What is the role of AMICO?

  1. To help guide people who are going through the separation process to find the right support team for them and also empower them with information that is easy to understand.
  2. To provide all the information that anyone may need regarding separation, in an easy to understand format, in one place.
  3. To build, maintain, and support a website that lets clients and professionals find each other.

 

Please note that the professionals introduced through AMICO are not employees of AMICO and we do not oversee them professionally.

What does AMICO help with?

AMICO covers all aspects of separation. We support you in the many decisions and challenges you may be facing and we provide all the information and advice you need to feel confident and move forward successfully.

 

For example help with:

  1. Finding the right professional – lawyer, therapist, financial expert
  2. How to talk to your children
  3. How to divide a pension
  4. The legal process
  5. How to move house
  6. Not feeling you are alone
  7. Understanding different personality types

 

Just have a look at our library and you will see that we can help you in many ways.

Can I stay anonymous?

Yes, it is possible to stay anonymous on AMICO by using a “nickname”. We do contact you by email, so to remain completely anonymous you may wish to create a new email address.

 

Everything on this website is password protected. For additional security, if someone walks in and surprises you whilst you are on AMICO website, please hit the quick escape button in the banner at the top of the screen.

 

For additional information about how AMICO helps protect your privacy, please review our Privacy Policy.

What if I need help but cannot afford AMICO?

Everything on AMICO is free and will save you time and money.

 

In addition, all of the information in our extensive library is available for free to help you better understand your situation.

Where does your information come from?

All the information and advice on AMICO has been extensively researched and reviewed by our experts, although it should not be viewed as a replacement for individual advice from your own professional.

I am experiencing a technical issue with the website. What should I do?

Please reach out to our support team at info@amicodivorce.com and we’ll get back to you right away.

What if my question isn’t listed here?

Contact us at info@amicodivorce.com and we’ll do our best to answer any questions you have.

 

For press inquiries, please contact wendy@amicodivorce.com

I'm a professional. How can I provide services using AMICO?

Please contact us at info@amicodivorce.com

How long does the questionnaire take to fill in?

The questionnaire takes 5 – 10 minutes to complete.

If you have any questions, our team will be happy to help. Please reach out at info@amicodivorce.com.

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